Accessibility Statement

OTC Student Portal
Last Updated: 02/07/2026

Our Commitment

Oman Tourism College is committed to ensuring that the OTC Student Portal (https://www.otc.edu.om/portal/) is accessible to all users, including students, applicants, staff, and visitors with disabilities. We strive to provide an inclusive digital experience that allows everyone to access academic and administrative services with dignity and independence.

Accessibility Standards

We aim to align the Portal with recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, wherever technically feasible. This includes ongoing efforts to ensure:

• Text alternatives for non-text content (e.g., images, icons)
• Sufficient color contrast for readability
• Keyboard-navigable menus, forms, and interactive elements
• Compatibility with screen readers and assistive technologies
• Clear, consistent navigation and page structure
• Resizable text that does not break page layout
• Descriptive link text and form labels

Ongoing Efforts

Accessibility is an ongoing process. We regularly review the Portal’s design and content, and we work to address accessibility barriers as they are identified, whether through internal audits, automated testing tools, or feedback from users.

Known Limitations

Despite our best efforts, some areas of the Portal may not yet be fully accessible. This may include:

• Legacy documents or forms not yet converted to accessible formats
• Third-party embedded tools or content outside OTC’s direct control
• Certain interactive elements still being updated for full assistive technology compatibility

We are actively working to resolve these limitations and welcome your feedback to help us prioritize improvements.

Reporting Accessibility Issues

If you encounter any accessibility barriers while using the Portal, or if you need assistance accessing any content or service, please let us know. We take all reports seriously and will work to address issues in a timely manner.

How to report an issue:

• Email: [Insert Accessibility Contact Email]
• Phone: [Insert Phone Number]
• In-person: OTC Student Affairs / IT Support Office, [Insert Location/Address]
• Online form: [Insert link to accessibility feedback form, if available]

Please include, where possible:

• A description of the issue you encountered
• The page or feature where the issue occurred
• The device, browser, and assistive technology you were using (if applicable)
• Your contact information, so we can follow up if needed

Response Process

We aim to acknowledge accessibility reports within [Insert Timeframe, e.g., 3 business days] and to provide a resolution or reasonable alternative access within [Insert Timeframe, e.g., 10 business days], depending on the complexity of the issue.

Alternative Access

If you are unable to access any information or service on the Portal due to an accessibility barrier, please contact us using the details above, and we will work with you to provide the information or service through an alternative method.

Contact Us

Oman Tourism College — Accessibility Support

• Email: office@otc.edu.om, communication@otc.edu.om
• P.O. Box 2008, C.P.O,
  Postal Code 111, Seeb, Sultanate of Oman
• +968 2451 2345

This Accessibility Statement will be reviewed and updated periodically to reflect ongoing improvements to the OTC Student Portal.