Established in 2001 Oman Tourism College (OTC) has developed into Oman’s premier tourism & hospitality educational institution.
As the Consultancy & Training divison of OTC we therefore use our expertise, knowledge and – long-standing history to provide up-to-date solutions for the hospitality industry.
We know that each client is different and requires individual solutions and personalized strategies. Hence we provide organisations, hotels and guest accommodations with customised consultancy and – training programmes to achieve the highest industry standards possible for their establishment.
A team of professional consultants and staff look at all aspects of your business from the way you organize it through to your service delivery. With – knowledge of the latest industry standards, passion, expertise and professionalism we focus on both the big picture and the details.
Whether you are an established hotel or a small independent guest house planning to expand, OTC’s Consultancy & Training Department can help you with your set-up, launch and on-going success.
We provide a wide range of services such as:
- Mystery guest visits
- Sustainable & responsible tourism programmes
- Management team trainings & customer care training programmes for staff
- Trainings for key operations departments on standard operating procedures
- Kitchen inspection & food safety trainings